Cookie Policy

This Cookie Policy explains how ReefPlayHub ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at reefplayhub.com. This policy helps you understand what cookies are, why we use them, and how you can manage them.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

1.1 How Cookies Work

• Cookies store small amounts of data on your device
• They can remember your preferences and settings
• They help websites recognize you when you return
• They enable certain features and functionality
• They collect information about how you use the website

1.2 Types of Storage Technologies

In addition to cookies, we may use similar technologies including:

• Local Storage: Data stored in your browser that persists after closing
• Session Storage: Temporary data that clears when you close the browser
• Web Beacons: Small graphic images that track page views
• Pixels: Code snippets that collect usage information

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are essential for our website to function properly. Without them, certain features would not work:

• Authentication: Keep you logged in to your account
• Security: Protect against fraudulent activity
• Age Verification: Remember that you've confirmed your age (18+)
• Cookie Consent: Remember your cookie preferences
• Session Management: Maintain your session across pages
• Load Balancing: Distribute traffic efficiently

Examples:

• ageVerified - Stores age verification status
• sessionID - Manages your browsing session
• cookieConsent - Remembers your cookie preferences
• CSRF_token - Security token for form submissions

2.2 Functionality Cookies (Preference Cookies)

These cookies remember your choices and preferences to provide enhanced features:

• Language Preferences: Remember your preferred language
• Display Settings: Store your layout and theme preferences
• Volume Settings: Remember audio preferences for games
• Game Preferences: Save your favorite games or settings
• Region Settings: Remember your location preferences
• Accessibility: Store accessibility preference settings

Examples:

• userLanguage - Preferred language setting
• theme - Light or dark mode preference
• volumeLevel - Audio volume preference
• favorites - List of favorite games

2.3 Performance Cookies (Analytics Cookies)

These cookies collect information about how you use our website to help us improve it:

• Page Views: Track which pages are visited most often
• User Journey: Understand how visitors navigate the site
• Error Tracking: Identify and fix technical issues
• Load Times: Monitor and improve page performance
• Popular Content: Identify popular games and features
• Bounce Rate: Measure engagement and content effectiveness

Examples:

• _ga - Google Analytics ID for tracking sessions
• _gid - Google Analytics ID for distinguishing users
• _gat - Google Analytics throttle request rate
• analytics_session - Internal analytics session ID

Data collected is anonymized and aggregated.

2.4 Marketing Cookies (Targeting/Advertising Cookies)

These cookies track your browsing activity to show you relevant content and advertisements:

• Interest-Based Ads: Show ads based on your interests
• Retargeting: Display our ads on other websites you visit
• Ad Effectiveness: Measure the success of ad campaigns
• Social Media: Enable social media features and sharing
• Personalization: Customize content and offers

Examples:

• _fbp - Facebook Pixel for tracking conversions
• IDE - Google DoubleClick advertising ID
• fr - Facebook advertising and analytics
• ads_prefs - Advertising preferences

3. Cookie Duration

Cookies can be classified by how long they remain on your device:

3.1 Session Cookies

• Temporary cookies that expire when you close your browser
• Used for essential functions like keeping you logged in
• Do not collect information after you leave the site
• Automatically deleted when the browsing session ends

3.2 Persistent Cookies

• Remain on your device for a set period or until you delete them
• Used to remember your preferences between visits
• Help us recognize you as a returning visitor
• Duration varies from days to years depending on purpose

3.3 Cookie Lifespan Table

Cookie Type	Typical Duration
Essential Cookies	Session to 1 year
Functionality Cookies	1 month to 2 years
Performance Cookies	Session to 2 years
Marketing Cookies	1 month to 2 years

4. First-Party vs Third-Party Cookies

4.1 First-Party Cookies

Set directly by ReefPlayHub (reefplayhub.com):

• Created and controlled by us
• Used for our website's core functionality
• Help us improve your experience on our site
• Store your preferences and settings
• Generally less privacy-invasive

4.2 Third-Party Cookies

Set by external services we use (e.g., analytics providers):

• Created by domains other than reefplayhub.com
• Used for analytics, advertising, and social media
• May track you across multiple websites
• Subject to the privacy policies of third parties
• Can be blocked more easily in browser settings

4.3 Third-Party Services We Use

• Google Analytics: Website usage analytics
• Google Ads: Advertising and remarketing
• Facebook Pixel: Social media advertising and analytics
• Font Awesome: Icon fonts and graphics
• CDN Services: Fast content delivery

5. Why We Use Cookies

We use cookies to:

5.1 Provide Essential Services

• Keep you logged in to your account
• Remember your age verification status
• Maintain security and prevent fraud
• Enable game features and functionality
• Process your requests and transactions

5.2 Enhance Your Experience

• Remember your preferences and settings
• Personalize content and recommendations
• Provide relevant game suggestions
• Save your progress in games (where applicable)
• Improve navigation and usability

5.3 Improve Our Services

• Understand how visitors use our website
• Identify popular features and content
• Detect and fix technical issues
• Test new features and improvements
• Optimize performance and load times

5.4 Marketing and Communication

• Show you relevant advertisements
• Measure the effectiveness of campaigns
• Understand which marketing channels work best
• Prevent showing you the same ads repeatedly
• Provide social media integration

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit ReefPlayHub, you'll see a cookie banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences
• Learn more about our cookie usage

You can change your preferences at any time by clicking the cookie settings link in our footer.

6.2 Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. You can:

• View which cookies are stored
• Delete existing cookies
• Block all cookies (not recommended)
• Block third-party cookies only
• Set cookies to be deleted when you close your browser
• Get notifications when cookies are set

6.3 Browser-Specific Instructions

6.4 Mobile Device Settings

• iOS (iPhone/iPad): Settings → Safari → Privacy & Security → Block All Cookies
• Android (Chrome): Chrome app → Menu → Settings → Site settings → Cookies
• Android (Samsung Internet): Menu → Settings → Sites and downloads → Site permissions → Cookies

6.5 Opt-Out Tools

You can opt out of certain cookies using these tools:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative: NAI Opt-Out Tool
• Digital Advertising Alliance: DAA Opt-Out Tool
• European Interactive Digital Advertising Alliance: Your Online Choices

7. Impact of Blocking Cookies

7.1 Essential Cookies

If you block essential cookies:

• You may not be able to log in to your account
• Age verification may not work properly
• Some features may be unavailable
• Security features may not function
• The website may not work as intended

7.2 Non-Essential Cookies

If you block non-essential cookies:

• Your preferences won't be remembered between visits
• You may see less relevant content and ads
• We won't be able to improve the site based on your usage
• Social media features may not work
• You may need to reset preferences more frequently

8. Your Rights Regarding Cookies

Under data protection laws, you have rights regarding cookies:

8.1 Right to Information

• Right to know what cookies are used
• Right to understand the purpose of cookies
• Right to know how long cookies last
• Right to information about third parties

8.2 Right to Control

• Right to accept or reject cookies
• Right to withdraw consent at any time
• Right to delete cookies from your device
• Right to change your preferences

8.3 Right to Object

• Right to object to marketing cookies
• Right to opt out of analytics
• Right to prevent cross-site tracking

9. Cookies and Children

ReefPlayHub is only for users 18 years of age or older. We do not knowingly:

• Collect cookies from children under 18
• Target advertising to minors
• Track children's browsing behavior
• Process children's personal data

If we become aware that a child has provided information, we will delete it immediately.

10. Updates to This Cookie Policy

We may update this Cookie Policy to reflect:

• Changes in cookie technologies
• New cookies we use
• Changes in applicable laws
• Improvements to our practices
• Feedback from users or regulators

Material changes will be communicated via email or prominent notice on our website. The "Last Updated" date at the top indicates when changes were made.

11. International Cookie Laws

11.1 European Union (ePrivacy Directive)

For EU visitors, we comply with:

• Requirement to obtain consent before setting non-essential cookies
• Providing clear information about cookie usage
• Allowing users to withdraw consent
• Not making access conditional on cookie consent (except essential cookies)

11.2 Australia (Privacy Act)

For Australian visitors, we follow:

• Australian Privacy Principles regarding data collection
• Transparency in cookie usage
• Reasonable security measures
• User rights to access and control data

11.3 California (CCPA)

For California residents, we provide:

• Notice of data collection at or before collection
• Right to opt out of sale of personal information
• Right to know what data is collected
• Right to delete personal data

12. Contact Us About Cookies

13. Additional Resources

Learn more about cookies and online privacy:

• All About Cookies: www.allaboutcookies.org
• About Cookies (UK): www.aboutcookies.org
• Your Online Choices (EU): www.youronlinechoices.eu
• Network Advertising Initiative: www.networkadvertising.org
• OAIC (Australia): www.oaic.gov.au

By using ReefPlayHub, you acknowledge that you have read and understood this Cookie Policy. We are committed to transparency in our use of cookies and protecting your privacy.